Summary
He says it's one of the "core reasons" he joined Lloyds Bank - "the determination to put the customer at the heart of everything we do". What's impressed him even more, however, is the evidence he's seeing all over the region of ambitious and resilient business relationships.
That's critical, he argues, at a time when so many analysts still define such a clear North-South divide, with firms in the North typically portrayed to be suffering the harshest impacts of the downturn and now forecast to recover much more slowly from recession.See the full content of this document
Extract
Across the North.
Against that background, Mark insists, what businesses need least are banks which focus first on pushing product sales. "What companies need is an ethos of business understanding - a banking team who'll work...
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