Summary
POOR advice from rail staff could mean some passengers paying more than double the cheapest train fare, according to an investigation by Which? magazine.
A team from Which? asked station ticket office staff and National Rail Enquiries Service (NRES) staff about the cheapest way to take specific turn-upand-go journeys by train.See the full content of this document
Extract
Staff 'in Dark' Over Rail Fares Advice
Two in three station clerks and two in five NRE...
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